Refund And Return

Effective Date: 30th March 2025

Thank you for shopping with FlickBuy.site. We strive to ensure that our customers are satisfied with their purchases. Please read our Refund and Return Policy carefully before making any purchases.

1. General Policy

We accept returns and issue refunds for products purchased on FlickBuy.site only under specific conditions. Refunds are only available within 7 days from the date of purchase. After this 7-day period, all sales are final, and no refunds or returns will be accepted.

2. Eligibility for Refund

To be eligible for a refund, your request must meet the following conditions:

• Time Frame: The request must be made within 7 days of the purchase date.
• Condition of Product: The product must be unused, in its original packaging, and in the same condition as it was when received. If the product has been opened, used, or damaged, a refund will not be processed.
• Proof of Purchase: You must provide a valid proof of purchase (e.g., receipt or order confirmation email).

3. How to Request a Refund

To request a refund within the eligible period, please follow these steps:

1. Contact Us: Reach out to our customer service team at [insert contact email] or [insert contact phone number] with your order number and the reason for the refund request.
2. Return the Product: If the product is eligible for a refund, you will be required to return it to us at the address provided by our support team. The return shipping cost is the responsibility of the customer unless the item was faulty or damaged upon arrival.
3. Approval: Once we receive the returned product, we will inspect it and notify you of the approval or rejection of your refund. If your refund is approved, we will process the refund to your original payment method. It may take some time for the refund to reflect in your account, depending on your payment provider’s policies.

4. Non-Refundable Items

The following items are not eligible for a refund:

• Products that have been opened or used.
• Sale or clearance items.
• Gift cards, digital products, or downloadable content.
• Products that are damaged due to misuse or improper handling.

5. Exchanges

We do not offer exchanges. If you wish to exchange a product, please request a refund and then place a new order for the desired item.

6. Damaged or Defective Products

If the product you received is defective, damaged, or not as described, please contact us immediately at [insert contact email]. We may offer a full refund or replacement depending on the circumstances. Please provide photographic evidence of the damage or defect when contacting us.

7. Refund Processing Time

Once your refund request is approved, it will be processed within [insert number of days, typically 5-10 business days]. Please note that your financial institution or payment provider may take additional time to reflect the refund in your account.

8. Changes to This Policy

We reserve the right to modify or update this Refund and Return Policy at any time. Any changes to the policy will be posted on this page with an updated “Effective Date.”